Accessibility
Last updated November 8, 2026. Every GRAPNEL tool should work for everyone, including people who use a screen reader, a keyboard, zoom or reduced motion. If something gets in your way, write to grapnel.team@gmail.com and we will answer within 5 business days and help you get the job done another way in the meantime.
The standard we hold
We build to the Web Content Accessibility Guidelines (WCAG) 2.2, level AA.
What we do
- Every page is checked with an automated WCAG 2.2 AA scan before it goes live and again whenever it changes. On November 8, 2026 all live pages passed it with no issues.
- Text contrast is well above the minimum of 4.5 to 1: main text is at least 11 to 1 against its background and small text at least 5.5 to 1.
- Every control can be reached and used with a keyboard, with a visible focus ring.
- If your device asks for reduced motion, the opening animation and moving effects are switched off.
- Decorative 3D scenes are hidden from screen readers; working pictures, like a recap card, have a text label.
- Forms have labels, and results are written as text, not only shown as color.
What is not perfect yet
- Exhibit's filming needs a camera; a customer who cannot film can still claim the usual way with the shop.
- The PDF evidence pack from Exhibit and the label sheets from Declare are made on your device and may not read well with every screen reader.
- An automated scan finds many problems but not all. We also test pages by hand at phone size, and we fix what you report.
Tell us
grapnel.team@gmail.com. Say which page and what happened; a screenshot helps but is not needed.
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